RETURNS & EXCHANGES

The following apply for the clothing line ONLY

( In regard to the artworks, you have to communicate with us directly through our contact form / email address / or our phone number. You can find all our contact information here. ) 

We’ll exchange your unworn, unwashed and undamaged item for another one or for a credit on a subsequent purchase. In the case of a manufacturing defect, we’ll proceed to a full refund.

Here is a checklist for your consideration to see if you are eligible for a refund or an exchange:

  • Respectable packaging
  • Unworn
  • Unwashed
  • Undamaged
  • Order date within the past 3 weeks

If you meet all the aforementioned requirements, please e-mail us at aveil042@uottawa.ca or use the contact form bellow with a description of your situation, your order number and order date and we’ll be in contact with you shortly to arrange the specifics. 

We may make an exception and provide you with a full refund in special cases. Don’t be shy, let us know your concerns. 

We appreciate the trust you’ve placed in our brand and we will always do all we can to ensure that our customers are satisfied with their purchase.